Shipping

Estimated shipping times

Europe: 2-8 weeks

America: 2-8 weeks

Australia, New Zealand and Oceania: 2-8 weeks

Asia Pacific: 2-8 weeks

We'll do our best to make these shipping estimates, but we can't guarantee them. 

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Shipping address

Please double check your order to be sure the shipping address is correct and there are no mistakes. 

We can only ship to the address provided in ENGLISH. 

We are not able to ship to the address written in another language. It is the customer’s responsibility to provide correct and up to date shipping information.

 

We ship orders via Post Office using registered mail, providing track-number. 

In 2-3 business days after shipping, we send the track-number to you.

Returns

Return and exchange of goods of good quality
If the selected product of appropriate quality did not suit you, you can exchange it or return it within fourteen days. To do this, let us know about the decision to return / exchange the goods by e-mail order@chegasta.com marked "Return" or "Exchange."

Return / exchange of good quality goods is possible only if its presentation and consumer properties are preserved. In case you want to exchange the purchased goods, you must return it, then place a new order. If, at the time of the appeal, its analogue is not on sale, you have the right to refuse the purchased goods. In this case, its cost will be refunded to you.

The cost of returning goods of good quality is at the buyer's expense. You can use the services of any courier company of your choice or use our recommendations.
The cost of the order is returned to any bank card convenient for you within 10 days from the date of the return request. Please note that when returning, the cost of the order is reduced by the amount of the cost of shipping the goods to you.

Return of goods of inadequate quality
If the condition of the purchased product does not allow its intended use, you have the right to return it within fourteen days, not counting the day of purchase. Inconsistency in the appearance of the product and its image in the photos posted on the site is not a sign of inadequate quality products. In the event of a return to the buyer, only the cost of the goods is refunded.